Chapura, Inc. > Support > Contact Support

(Fields highlighted with an asterisk (*) must be filled in.)
Name:
Company:
Daytime Phone:
* E-mail address:
* Confirm E-mail address:
Which Chapura product are you requesting help for?
What version of Chapura product are you using?
Which PC operating system are you using?
Are you using Microsoft® Exchange Server?
What version of Microsoft Outlook® are you using?
Which handheld are you using?

Please give us a detailed description of your problem or question here.

If you are requesting help for KeySuite, please copy your summary here.

To copy your KeySuite Summary follow these step

On your PC, click the HotSync Manager icon (circular red/blue arrows on the bottom right of your PC screen) and click "Custom".
From the "Custom" window, double-click KeyContacts and click the "Settings" button. Note: At this point if you are prompted to choose a profile, please choose your correct Outlook profile, or if you only have one profile available then choose that one and click "OK".
From the "Folder Settings" window, click the "Summary" button on the right.
From the "Settings Summary" window, click Copy.
Right-click in the box below, and select "Paste."

For instructions on how to copy your PocketMirror Summary, see FAQ# PM209

* Enter the characters shown on the right:

To ensure you receive our email response, please add the domain name of chapura.com as a "trusted sender" to any mail filters or spam blockers you are using.